We protect your data
Nubassa is committed to protecting your privacy and your personal data. Personal data is exclusively collected, processed and used in compliance with the stringent requirements of the Federal Data Protection Act, to which we commit ourselves. We use the data provided to us merely for the purpose of processing orders and only with our customers’ consent. The maintenance of customer relations may also necessitate the storage and processing of your personal data in order to better accommodate your requests and to improve our products or services. Your personal data will not be forwarded to any third parties. Your personal data will neither be sold to third parties nor marketed otherwise. We only disclose this data to our partner companies who assist us with the provision of services. These include the logistics companies UPS, GLS, Deutsche Post AG, DPD, DHL, Dachser, Nagel, FedEX and TNT, as well as the customs agency in the event of export. In each case, only data that is required for the delivery of a parcel will be forwarded (name, address); on no account will any payment information, such as credit card details, be disclosed.
What customer information is needed by Nubassa?
In order to be able to ensure quick and smooth delivery, we need your full name, your email address, your invoice address and, where applicable, delivery address as well as your phone number. This is the only way for us to process your order and to keep you informed of the status of your order. A few minutes after you place your order, you will be sent an email containing all your order details.
When you access our website, information is collected automatically (i.e. without you having to register) which is not allocated to a specific person (e.g. IP address, Internet browser and operating system used, domain name of the website from which you were redirected, number of visits, average length of stay, pages visited). This information may allow conclusions to personal data. To the extent that the collection, processing and use of your communications and use-related data are absolutely necessary, this is subject to the statutory data privacy regulations. We use this information to ascertain the attractiveness of our website as well as to improve its efficiency and contents. We take precautionary measures to protect your data against accidental or intentional manipulation, loss, destruction or unauthorised access. Our precautionary measures are constantly improved in line with the technological progress.
Further information concerning the terms and conditions of use and data privacy can be found at https://tools.google.com/dlpage/gaoptout?hl=en-GB or at https://support.google.com/analytics/answer/6004245?hl=en-GB. Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking). In addition, we use Google Analytics to evaluate data from AdWords and the DoubleClick cookie for statistical purposes. If you do not agree with this, you can deactivate this function by changing your ads preferences (http://www.google.com/settings/ads/onweb/?hl=en-GB).
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